Privacy policy
Controller
Out Of The Box Media GmbH
Flahwiesenweg 11, 39040 Vahrn (BZ), Italy
VAT no.: IT03338000213
E-mail: hi@capitoclub.com
PEC: ootb@pec.it
WhatsApp: +39 324 585 5470
What data we collect
When you visit our website or contact us, we collect the following data:
Contact via the request form: first and last name, e-mail address, phone number, grade, subject, school/town and your optional message. The request is stored in our own enquiry system (operated by Out Of The Box Media GmbH) and used exclusively to process your request.
Contact via WhatsApp: your name, phone number and the content of your message. This data is used exclusively to process your request.
Purchase of a package: name, billing address and payment details. Payments are processed by an external payment provider. We do not store credit card data.
Use of the website: technical data such as IP address, browser type and pages visited, provided cookies are active.
What we use the data for
We use your data exclusively to answer requests, process bookings and arrange the right tutor. We do not pass your data on to third parties unless it is necessary for the matching or we are legally obliged to.
Disclosure to tutors
As part of the matching, your name and contact details are passed on to the respective tutor. This is necessary for the performance of the contract (Art. 6(1)(b) GDPR). Tutors are obliged to treat this data confidentially and use it only for the agreed tutoring sessions.
If you contact us via WhatsApp, your messages are transmitted via the servers of Meta Platforms Ireland Ltd. Please note WhatsApp's privacy policy (whatsapp.com/legal/privacy-policy). We recommend not sending sensitive personal data via WhatsApp.
Cookies
Our website uses cookies. Technically necessary cookies are set without consent. For all other cookies we ask for your consent via the cookie notice. You can change your decision at any time by deleting the site data in your browser; the notice will then appear again.
Third-party providers and analytics tools
Hosting: our website is served as a static site via Vercel Inc. (USA). When accessed, technically necessary connection data (IP address, time, page requested) is processed. Legal basis: our legitimate interest in operating the website securely (Art. 6(1)(f) GDPR).
Google Tag Manager / Google Analytics: we use Google Analytics (Google Ireland Ltd.) to analyse user behaviour on our website. Data such as IP address, browser type and pages visited is transmitted to Google, including to the USA. Your IP address is anonymised before transmission. Legal basis: your consent (Art. 6(1)(a) GDPR); without consent no analytics cookies are set. More information: policies.google.com/privacy
Meta Pixel: we use the Meta Pixel from Meta Platforms Ireland Ltd. to measure the effectiveness of our ads and to re-engage website visitors (remarketing). Data is transmitted to Meta in the USA. Legal basis: your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via our cookie notice. More information: facebook.com/privacy/explanation
Google Fonts: the fonts Alice and Work Sans are loaded from Google Fonts (Google Ireland Ltd.). Your IP address is transmitted to Google in the process. Legal basis: our legitimate interest in a consistent presentation (Art. 6(1)(f) GDPR).
Retention period
We store your data only as long as necessary for the stated purposes or as required by statutory retention obligations. Booking data is retained in accordance with tax regulations.
Your rights
You have the right to access the data stored about you, to rectification of inaccurate data, to erasure of your data where no statutory retention obligations apply, to restriction of processing, to object to processing and to data portability.
To exercise any of these rights, write to hi@capitoclub.com.
Right to lodge a complaint
You have the right to lodge a complaint with the competent data protection authority. In Italy this is the Garante per la protezione dei dati personali (garanteprivacy.it).
Changes to this policy
We reserve the right to adapt this privacy policy as necessary. The current version is always available on this page.